Positioning Strategic Sustainable Facilities Management (SFM) for Hotel Industry in Malaysia

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Alyaa Afifah Abu Talib
Nor Rima Muhamad Ariff
Mohd Hafiz Hanafiah
Mohamad Sufian Hasim


Sustainability issues in the hotel industry are significantly distressing matter. It has been expressed as a constituent interest to a negative impact on the environment. However, the sustainability management concept is yet to be established by the Malaysian hotel industry. The aim is to study Sustainable Facilities Management (SFM) practices in the hotel industry. This conceptual paper encompasses on evolution theory of SFM. Meta-analysis was conducted focusing on developing trends of SFM globally. The findings revealed that 9 out of 15 sustainable initiatives have been commonly practised. These initiatives are essential to gain holistic SFM practices in the hotel industry.


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Abu Talib, A.A., Muhamad Ariff, N.R., Hanafiah, M.H. and Hasim, M.S. 2020. Positioning Strategic Sustainable Facilities Management (SFM) for Hotel Industry in Malaysia. Asian Journal of Quality of Life. 4, 17 (Jan. 2020), 49–62. DOI:https://doi.org/10.21834/ajqol.v4i17.200.


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