Positioning Strategic Sustainable Facilities Management (SFM) for Hotel Industry in Malaysia

Authors

  • Alyaa Afifah Abu Talib Centre of Studies for Postgraduate, Faculty of Architecture Planning and Surveying, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia
  • Nor Rima Muhamad Ariff Centre of Studies for Postgraduate, Faculty of Architecture Planning and Surveying, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia
  • Mohd Hafiz Hanafiah Faculty of Hotel and Tourism Management, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia
  • Mohamad Sufian Hasim Centre of Studies for Postgraduate, Faculty of Architecture Planning and Surveying, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

DOI:

https://doi.org/10.21834/ajqol.v4i17.200

Abstract

Sustainability issues in the hotel industry are significantly distressing matter. It has been expressed as a constituent interest to a negative impact on the environment. However, the sustainability management concept is yet to be established by the Malaysian hotel industry. The aim is to study Sustainable Facilities Management (SFM) practices in the hotel industry. This conceptual paper encompasses on evolution theory of SFM. Meta-analysis was conducted focusing on developing trends of SFM globally. The findings revealed that 9 out of 15 sustainable initiatives have been commonly practised. These initiatives are essential to gain holistic SFM practices in the hotel industry.

Keywords: Sustainable; Sustainability Facilities Management (SFM); Hotel.

2398-4279 © 2019 The Authors. Published for AMER ABRA CE-Bs by E-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.

DOI: https://doi.org/10.21834/ajqol.v4i17.200

Published

2020-01-15

Issue

Section

Articles